Frequently Asked Questions about Openprovider

Openprovider is software that assists you when registering, moving, renewing or managing a large amount of domain names. Additionally, Openprovider also offers SSL-certificates, Parallels® licenses and several other services.

No, Openprovider services offer an opportunity for companies that provide hosting and like services, to operate more efficiently.

Yes, all products offered by Openprovider can be ordered via API.

The prepaid system works in favor of both our customers as well as Openprovider. The costs of our services are very low, while the benefits for can be significant. By having a prepaid balance, our customers can extend the term for domain names, without much trouble and/or effort. The prepaid system offers Openprovider a way to have a low-risk efficient system that does not require a lot of man-hours. This enables Openprovider to keep the rates low, and invest in better systems, more services, and excellent support.

Openprovider has been in business since 2004, and is part of Hosting Concepts BD, which has been working in the industry since 1997.

No, registering is entirely free of cost and obligations. There are no member fees. Creating an account does not require any prepaid balance. You are free to create an account, and check out the Openprovider system. You will need to have a sufficient prepaid balance if you wish to order products.

Yes, Openprovider is an excellent resource when managing large amounts of domain names.

No, Openprovider offers all the services necessary to establish a hosting company, but does not offer hosting services itself. In this way, Openprovider will never be competition for your company.

Generally speaking, Openprovider is appropriate for anyone managing at least 10 domain names, or domains with special extensions. Users managing at least 100 domain names, or those interested in like products such as licensing and SSL – Certificates, will benefit the most from Openprovider services.

Yes, generally speaking we can register any domain extension, as you as you meet minimum requirements set forth by the local registry. The only domain extensions on our website are those set up to run automatically. For all other extensions you can inquire at sales@openprovider.nl for additional information and rates.

We can assist you with moving your existing domains to Openprovider.

Yes, Openprovider has developed a free DNS-platform, which each client can use in conjunction with the Openprovider registered domain names.

The use of our name servers is free for all domains registered with Openprovider.

Managing name servers is quite different from web hosting. Something you should entrust to a qualified reliable company. Openprovider's name servers run on top quality hardware, with the latest software, and under 24/7 supervision.

Of course you can use your own name server as well. Additionally you can choose to combine your own name service with one of Openprovider's reliable slave name servers.

Openprovider is a Platinum seller of Parallels® products, and one of Parallels' biggest customers in the Benelux area. Due to this relationship, we are able to offer Parallels' products at great rates to our customers. Additionally, via Openprovider you are able to order new licensing or upgrade existing licensing.

Openprovider offers Parallels® Plesk Panel, Parallels® Virtuozzo Containers and Parallels® Plesk Sitebuilder licenses. Plesk Panel comes with various add-ons.

Openprovider has agreements with SSL-certificate manufacturers. Openprovider buys in bulk and is therefore able to purchase at sharply reduced costs.

Openprovider has agreements with VeriSign, Thawte, GeoTrust, RapidSSL and Comodo.

Yes, the Extended Validation (EV) SSL-certificates with the green address bar are offered by VeriSign, GeoTrust, Thawte en Comodo.

There are a large number of different types. At the moment, Openprovider offers 23 different certificates, and this amount continues to grow. Openprovider offers the right certificate for the right application. Take a moment and visit our SSL-pages for more information, and to choose the SSL-certificate that is right your purposes.

There is no difference between a SSL-certificate purchased from Openprovider versus one purchased directly from the manufacturer. Visitors to your website will see the name of the manufacturer (for example VeriSign). Openprovider is not named in the certificate.

Yes, your domain does not have to be registered with Openprovider to be able to purchase a SSL-certificate.

Many software applications offered as Software as a Service (SaaS) come with video tutorials. You can offer this service (the video tutorials) to your customers via your website. The tutorials offer information regarding the software, and reduce the demand on the support team.

We provide video tutorials for Plesk, OScommerce, Magento, Joomla, Putty and many more. For a detailed list and sample video please visit our tutorial pages.

Yes, all video tutorials are offered with your own logo.

Yes, you simply note who you are ordering the tutorial for. You can order the tutorial for yourself, but you can just as easily provide the logo and e-mail address of your customer. Your customer's logo will be added to the tutorial, which is then sent directly to the customer.